Parimatch is an international brand in the iGaming and online betting industry.
Responsibilities: Building a quality control system for the VIP department, establishing and developing the QC team, designing and implementing a scorecard, organizing service quality audits, training employees, and improving quality control processes.
Requirements: Experience in quality control within the VIP segment, expertise in building QC processes and managing a team, and the ability to develop quality assessment systems and organize employee training.
Conditions: Remote work. Applicants based in Russia or Belarus will not be considered.